TERMS AND CONDITIONS

Welcome to our online store! USP Ltd provides their services to you subject to the following conditions. If you visit or shop within this website, you accept these conditions. Please read them carefully.

PRIVACY

Please review our Privacy Policy below, which also governs your visit to our website, to understand our practices.

ELECTRONIC COMMUNICATIONS

When you visit islandtribe.co.uk or send e-mails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by e-mail or by posting notices on this site. You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing.

COPYRIGHT

All content included on this site, such as text, graphics, logos, button icons, images, audio clips, digital downloads, data compilations, and software, is the property of USP Ltd or its content suppliers and protected by UK and international copyright laws. The compilation of all content on this site is the exclusive property of USP Ltd and protected by UK and international copyright laws.

LICENSE AND SITE ACCESS

USP Ltd grants you a limited license to access and make personal use of this site and not to download (other than page caching) or modify it, or any portion of it, except with express written consent of USP Ltd. This license does not include any resale or commercial use of this site or its contents: any collection and use of any product listings, descriptions, or prices: any derivative use of this site or its contents: any downloading or copying of account information for the benefit of another merchant: or any use of data mining, robots, or similar data gathering and extraction tools. This site or any portion of this site may not be reproduced, duplicated, copied, sold, resold, visited, or otherwise exploited for any commercial purpose without express written consent of USP Ltd. You may not frame or utilise framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) of USP Ltd and our associates without express written consent. You may not use any meta tags or any other “hidden text” utilising Island Tribe’s name or trademarks without the express written consent of USP Ltd. Any unauthorised use terminates the permission or license granted by USP Ltd. You are granted a limited, revocable, and nonexclusive right to create a hyperlink to the home page of islandtribe.co.uk so long as the link does not portray islandtribe.co.uk, its associates, or their products or services in a false, misleading, derogatory, or otherwise offensive matter. You may not use any Island Tribe’s logo or other proprietary graphic or trademark as part of the link without express written permission.

RISK OF LOSS

All items purchased from USP Ltd are made pursuant to a shipment contract. This basically means that the risk of loss and title for such items pass to you upon our delivery to the carrier.

PRODUCT DESCRIPTIONS

USP Ltd attempt to be as accurate as possible. However, USP Ltd does not warrant that product descriptions or other content of this site is accurate, complete, reliable, current, or error-free. If a product offered by USP Ltd itself is not as described, your sole remedy is to return it in unused condition.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

This site is provided by USP Ltd on an “as is” and “as available” basis. USP Ltd makes no representations or warranties of any kind, express or implied, as to the operation of this site or the information, content, materials, or products included on this site. You expressly agree that your use of this site is at your sole risk.

To the full extent permissible by applicable law, USP Ltd disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. USP Ltd does not warrant that this site, its servers, or e-mails sent from USP Ltd are free of viruses or other harmful components. USP Ltd will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages.

Certain laws do not allow limitations on implied warranties or the exclusion or limitation of certain damages. If these laws apply to you, some or all of the above disclaimers, exclusions, or limitations may not apply to you, and you might have additional rights.

APPLICABLE LAW

By visiting islandtribe.co.uk, you agree that the laws of the United Kingdom, without regard to principles of conflict of laws, will govern these Conditions of Use and any dispute of any sort that might arise between you and USP Ltd or its associates.

OUR CONTRACT

When you place an order to purchase a product from USP Ltd, we will send you an e-mail confirming receipt of your order and containing the details of your order. Your order represents an offer to us to purchase a product which is accepted by us when we send e-mail confirmation to you. That acceptance will be complete at the time we send the Confirmation E-mail to you.

DISPUTES

Any dispute relating in any way to your visit to islandtribe.co.uk or to products you purchase through islandtribe.co.uk shall be submitted to confidential arbitration in United Kingdom, except that, to the extent you have in any manner violated or threatened to violate USP Ltd’s intellectual property rights, USP Ltd may seek injunctive or other appropriate relief in any court in the United Kingdom, and you consent to exclusive jurisdiction and venue in such courts. The arbitrators award shall be binding and may be entered as a judgment in any court of competent jurisdiction. To the fullest extent permitted by applicable law, no arbitration under this Agreement shall be joined to an arbitration involving any other party subject to this Agreement, whether through class arbitration proceedings or otherwise.

SITE POLICIES, MODIFICATION, AND SEVERABILITY

Please review our other policies, such as our Shipping and Returns policy, posted on this site. These policies also govern your visit to islandtribe.co.uk. We reserve the right to make changes to our site, policies, and these Conditions of Use at any time. If any of these conditions shall be deemed invalid, void, or for any reason unenforceable, that condition shall be deemed severable and shall not affect the validity and enforceability of any remaining condition.

QUESTIONS

Questions regarding our Conditions of Usage, Privacy Policy, or other policy related material can be directed to our support staff by clicking on the “Contact Us” link in the top menu.


PRIVACY POLICY

We take the privacy rights of users of this site very seriously and this Privacy Policy explains to you how certain information about you may be processed. By using the site and placing orders, you expressly consent to the use of your data in accordance with this Privacy Policy.

1. YOUR DATA

“your data” means any information about you which is personally identifiable, including, without limitation, your name, address, telephone number, email address, financial details and other information from which you can be identified and which you may disclose to us or otherwise via the site at any time.

2. COLLECTION OF YOUR DATA

We collect your data when:
2.1 you create an on-line account;
2.2 you place an order;
2.3 you make a complaint or enquiry or provide other feedback to us;
2.4 you submit an entry to a competition or prize draw; or
2.5 you disclose your data to us through the site at any other point.

3. USE OF YOUR DATA

3.1 We use your data to:
3.1.1 process and complete orders you place via the site;
3.1.2 process and deal with any complaints or enquiries made by you;
3.1.3 monitor, develop and improve the site and your experience;
3.1.4 where (and only where) consented to by you, to send you and keep you updated with information by email/post/telephone about existing and new services and special offers from us or Our group companies;
3.1.4 where (and only where) consented to by you, to send you information by email/post/telephone about products or services of selected third parties; and
3.1.6 where you are a prize winner, to publish or otherwise make available a list of prize winners.
3.2 To opt-out of receiving any information pursuant to paragraphs 3.1.7 or 3.1.8, you can:
i. amend your preferences accordingly in your on-line account;
ii. use the facility contained in any such communication; or
iii. email us at sales@islandtribe.co.uk stating your name.
3.3 your data will be held by us for so long as is necessary for the purposes for which it was collected, for the settlement of any potential disputes which may be raised or otherwise in accordance with legal requirements.

4. PASSING ON YOUR DATA TO THIRD PARTIES

4.1 We may pass on your data to other parties as follows:
4.1.1 to Our employees, agents and sub-contractors to administer your on-line account and orders and other parts of the services;
4.1.2 to third parties in the circumstances set out in Clause 3.1.6;
4.1.3 some general statistical information about the site user base, sales patterns, traffic volumes and related matters may be passed on to reputable third parties and cookies (see 6 below) and other web analytics may be collected and processed by a third on our behalf but these details will not include information personally identifying you;
4.1.4 We may disclose your data to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or where required by law;
4.2 We do not actually pass your data to third persons other than in the circumstances set out in 4.1 above. Any administration or correspondence under paragraph 4.1 (save in the case of 4.1.2) is conducted by us on behalf of third parties and they do not have any access to your data unless you yourself choose to contact them or give your consent to such third persons directly.

5. DATA SECURITY

5.1 We endeavour to take all reasonable steps to protect your data. All the data collected by us is stored on a secure server. The secure server software encrypts all information you input before it is sent to us.

6. COOKIES

6.1 Cookies are small pieces of information stored by your browser on your computer’s hard drive. We use cookies to allow us to understand who has seen which pages and advertisements, to determine how frequently particular pages are visited, to determine the most popular areas of the site and generally in order to monitor usage of the site. Most web browsers automatically accept cookies, though you do not have to. We do not control the use of cookies by third parties other that the agents who provide the web analytics service for Our own site. If you wish to disable cookies then you can do so by readjusting your browser settings although please note that by disabling cookies you may not be able to register with or use all features of the site.
6.2 For more information on cookies and how to disable them, you can consult the information provided by the Interactive Advertising Bureau at www.allaboutcookies.org.

7. LOCATION OF AND TRANSFERS OF YOUR DATA

Your data is held or accessed by UrbanSafari (USP) Ltd in the UK. We also use third party providers in order to fulfil the purposes set out in paragraph 3 above who may be located in countries in Europe or in the US. In terms of any such transfers, We ensure that your data is transferred with relevant and appropriate contractual and other safeguards in place to ensure that it is kept secure and handled in accordance with relevant laws. You consent to this transfer of your data on these terms.

8. OTHER LINKS

Please be aware that the site may link to other web sites that may be accessed by you through our site. We are not responsible for the data policies, content or security of these linked web sites. We do not have any control over the use to which third parties may put your data where you choose to purchase products or services or otherwise to contact them via this site.

9. CONTACTING US

If you have any questions about Our Privacy Policy or how we use your data please contact us.


DELIVERY

UK deliveries are made by Royal Mail, USP Ltd have no control over possible extra charges.

Most items are held in stock. We will do our best to ensure you are in receipt of your Island Tribe products 3-5 days from ordering. For special or bulk orders please do email us for an estimated delivery date.

If you need to arrange delivery for a specific date we will do our very best to supply the goods in time. Please email us to arrange.


RETURNS POLICY

We are confident that you will be thrilled with our Island Tribe products, but if for any reason you are not 100% satisfied, our no-quibble returns policy makes it easy for you to return them to us.

Returns must be made within 14 days of receipt and the goods must be unused and returned to us in their original packaging.

Please include your name, address and order number with the goods you are returning, plus the reason for return, whilst obtaining proof of postage. We will then refund you the original cost of your order, plus the cost of postage if there turns out to be a fault with your order.

We regret we are not liable for returns which do not reach us or are damaged during the postage process.

Email : sales@islandtribe.co.uk

Post :
UrbanSafari (USP) Ltd
Unit One
Velator Industrial Estate
Braunton
N. Devon
EX33 2DX

Our Guarantee

UrbanSafari (USP) Ltd take pride in keeping all of our customers happy and satisfied with our products and services. If for any reason you are not entirely happy, please contact us and we will arrange a refund or product exchange.